At BLK BX, we understand that plumbing businesses run on two things: speed of response and technician efficiency. Too often, both are undermined by operational drag. Time that could be spent on-site completing high-margin jobs is instead lost to manually logging leads, chasing technicians for job sheets, or typing up invoices at 8 PM.
As specialist systems architects for the trades, we build bespoke automation designed to solve these specific challenges. We build your Lead Response Engine, streamline your technician dispatching, and automate your payment collection. We remove the tedious, non-billable tasks, allowing you to stay on the tools, protect your profit margins, and focus on what you do best: delivering reliable service and growing your business.
Plumbing is a speed game. Our system intercepts enquiries from your website or lead-gen platforms and sends an automated SMS and email follow-up in seconds. Win the job before your competitor even sees the notification.
Frictionless Dispatch
Stop the back-and-forth phone calls. Connect your intake directly to your field team. Job details, site history, and access codes flow to the technician’s handset automatically the moment a call-out is confirmed.
Automated Invoicing & Payments
Capture revenue the second the van leaves the site. Our systems trigger invoices and payment links as soon as a job is marked 'Complete' in the field, cutting your payment cycle from weeks to minutes.
Review Generation
Build your local authority on autopilot. Automatically send a Google Review request to every satisfied customer once a job is closed, ensuring your business stays at the top of local search results.
Pricing
Starter
One time build: £795
Support plan: £165/month
Perfect for solving your single biggest operational headache.
Example: Instant SMS Lead Response System.
We will deploy a powerful system to streamline one core part of your business. This is the fastest way to eliminate a major bottleneck and save valuable time every single day.
Starter Pro
One time build: £1295
Support plan: £295/month
Ideal for tackling a more complex, multi-stage process.
This tier is designed to connect and automate a complete workflow, professionalising a core part of your operation and enhancing efficiency between your office and your team.
Custom Project
One time build: £3,000+
Support plan: £525/month
A full strategic partnership for your most unique challenges—a complete custom build.
We will work together to design and build a completely custom, logic-powered system from the ground up that acts as the central operating hub for your entire business.